11 January 2024
INTRODUCTION:
It's important to stress the need for quick replies to emails and submitting requested documents promptly. Good communication is crucial for our team to work well and be efficient.
ACTION:
Timely Email Responses
Replying quickly to emails is very important for effective communication in our team. It shows professionalism and helps us address issues quickly. Please check your email regularly and reply immediately, even if briefly, while gathering more information. If a detailed response is needed, aim to reply within 24 hours or sooner. Automated responses like "Noted" are not enough.
Document Request Fulfilment
When a Wisani/NLA Team member asks for documents, provide them within 48 hours. This shows our commitment to teamwork and maintaining a positive working relationship. If you face challenges, let the requester know immediately and give an estimated timeline for providing the information.
Use Clear Subject Lines
Make sure your email subject lines are clear and brief for efficient communication. This helps recipients understand the email's nature and respond quickly.
Set Email Response Expectations
If you can't respond promptly due to exceptional circumstances, consider sending a WhatsApp message to inform the sender about the delay and give an estimated response time.
Our commitment to timely communication not only boosts our company's productivity but also creates a positive and professional image for our company.
__________________________
HR Department
Wisani & NLA
Download this memo here:
Noted
Noted
PERFECT