25 April 2024
I trust this memo finds you in good health and spirit.
We are writing to inform you of a significant change to our joining fee premium.
Following a thorough evaluation of our internal procedures, we regret to announce
that effective 1 MAY 2024 we will no longer accept a joining fee of R100.00.
Moving forward, the joining fee will align with the full premium amount, including any
add-on products, should the customer opt for them. Additionally, there will still be a
standard 3-month waiting period, during which the full premium will apply.
We understand that this adjustment may pose challenges for some of our esteemed
clients, and we extend our sincere apologies for any inconvenience this may cause.
Thank you for your understanding and continued support as we strive to enhance
our services and ensure fairness and transparency for all our members.
Should you have any questions or concerns regarding this change, please do not
hesitate to contact us.
Best regards,
__________________________
Helene Botes
Head of Funeral Administration
Wisani & NLA
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