Assistance with Scanning and Submitting New Joinings & Add-on Documents

Jun 23, 2025
1 min read

23 June 2025

To improve efficiency and maintain accurate, up-to-date records at Head Office, we are implementing a support process involving 1st Tier Checkers at Branch level. This process will help streamline the submission of New Joinings & Add-on documentation and reduce delays in policy activation and the submission of the New Joinings & Add-on statistics to the Payroll Department and ensure timely capturing.

OVERVIEW

Effective immediately, all 1st Tier Checkers are kindly requested to assist Line Managers and Financial Collectors by: 1. Scanning all New Joinings & Add-on (Application form, ID Copy, New Registration Receipt, Top-Up and Tombstone Add-on form.) 2. Ensuring documents are complete and legible 3. The scanned documents must be emailed to sharon@wisani.co.za daily This support is essential in ensuring that New Joinings & Add-on applications are processed without unnecessary delay and that all documentation complies with our data management standards.

We appreciate your attention to this matter and your continued support in maintaining operational efficiency. Should you have any questions or need clarification, please contact Sharon Mongwe in New Joinings: Insurance Administration Department.

Warm regards, Promise Ramatseba Insurance Admin Supervisor

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